Management Development
Management Development
We hate to say it but the our team has well over 100 years’ retail experience with some of the world’s leading brands.
Our management development programmes engage, stimulate, challenge and, most importantly, are 100% focused on delivering real retail growth.
In retail, as in many other sectors, recruiting, training and developing talent is key to long-term success. To this end, we provide bespoke training workshops covering every area of retail.
Our workshops are shaped to your needs but typically cover:
- Negotiating – when to, how to and when to walk away
- Range creation and the use of customer decision trees
- Building a customer advocacy programme
- Integrated, omni-channel marketing — creating it and using it
- Performance management
The more senior workshops usually happen on a one-to-one basis. They include:
- Managing teams, creating a performance culture and gaining management control
- Personal effectiveness, refining communication processes and time management
- Situational leadership and its use
- Seasoned judgement, making the right decisions
- MBTI assessment and development, with one of our accredited assessors
To discuss your management development requirements, give us a call today.